Delivery support

Transport and distribution

  1. Dear U-BCOO user, hello!
    Thank you for your attention and reading this document!
    Because of COVID-19, we will update this document in real time to inform you of our enthusiasm for order delivery.
    According to the current delivery instructions as follows:
    In the case of stock,
    After the order is paid, we will accept your order within 1-2 working days. We will deliver the goods within 3-5 working days, and under normal circumstances, it will be delivered to you within 3-7 days.
    After the order is paid, in the case of insufficient inventory, we will process the order for you within 1-2 working days, and we will prepare the goods for you within 4-8 working days and be able to do it for you within 1-3 working days Shipment, delivered to you within 3-7 days in transit.
  2. About delivery:
    When you receive the goods, you can check and accept them. If you are not satisfied with the goods, you can apply for a return and exchange of the goods. After the return, the return process will be carried out according to your needs.
  3. about transportation:
    U-BCOO strictly monitors the transportation process, and for the United States, we provide free real-time logistics and distribution. Due to the long transportation process in Canada, we charge USD 12 for shipping in Canada.
Transportation and distribution

Logistics order tracking:
We support various logistics tracking capabilities, but currently we do not support Amazon logistics tracking.

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